Head of Digital Marketing cum Business Analyst
Abate AS Group of Companies | June 2023 - Present
Abate AS Group of Companies includes Eye Hospitals, Educational Institutions, and a Chain of Optical Retail Chain stores across Kerala. I serve as the Head of Digital Marketing and Business Analyst in the company. Additionally, I provide lectures on management subjects to BBA students at an institute within the same corporate group.
As Head of Digital Marketing:- Developed digital marketing and other marketing strategies.
- Managed and optimized digital marketing campaigns across various channels.
- Conducted market research and analyzed data to understand customer behavior.
- Created and published engaging content across digital channels.
- Monitored and reported on campaign performance.
- Collaborated with other teams to ensure brand consistency and alignment.
- Stayed up-to-date with the latest trends and technologies in digital marketing.
- Understood business requirements in Zoho Analytics context and designed data models to transform raw data into meaningful insights.
- Created dashboards and interactive visual reports using Zoho Analytics.
- Identified key performance indicators (KPIs) with clear objectives and consistently monitored them.
- Analyzed data and presented data through reports that aid decision-making.
- Created charts and data documentation explaining algorithms, parameters, models, and relations.
- Designed, developed, tested, and deployed Zoho Analytics scripts and performed detailed analytics.
- Redefined and made technical/strategic changes to enhance the existing Business Intelligence system.
- Worked as a CRM Support, and created reports, modules, and lead generation forms.
- Expert in most of the other Zoho One products, like Forms, Survey, Zoho Social, Zoho People, Desk, Recruit, etc.